- To maximise customer satisfaction by responding to the needs of our customers in a timely, reliable and continuous manner within the framework of a service understanding based on ethical values,
- To make continuous improvement an integral part of our company culture by adapting innovations to our processes with the participation of all employees in order to achieve excellence,
- To establish and develop relationships based on mutual trust and information sharing in our service chain by using effective communication techniques with our stakeholders,
- Maintaining brand image and awareness,
- To organise planned training activities to improve the roles of our stakeholders in our processes, to increase their awareness and knowledge levels and to ensure their professional and individual development,
- To keep the satisfaction and morale of our employees at a high level,
We are committed to comply with legal requirements and standards on Quality Management while performing our activities and services.
Our ethical values: To act in accordance with the laws, the terms of the agreement with the customer, to fulfil the commitments made.
Our stakeholders Our employees, suppliers, customers, subcontractors